Digital Transformation in Hotel Technology

RealTime Reservation/STAY is a leading Guest Experience & Revenue Platform that helps hospitality groups deliver better guest experiences and grow revenue beyond the room. The platform connects hotels with their guests throughout the entire journey, from pre-arrival to on-property and beyond. It makes it easier for guests to discover, book and enjoy services and experiences, while helping hotel teams streamline operations and maximize revenue opportunities. From dining and spa to poolside and beach cabanas, activities and more, the platform combines guest engagement with reservation, inventory and yield management to drive ancillary revenue and optimize service utilization. Trusted by leading hospitality groups including Marriott, Hilton, Hyatt, Radisson, Barceló, RIU and TUI, RealTime Reservation/STAY serves more than 2,800 properties across 88+ countries, powering over 35 million guest experiences.

The Tech Data is an information-centric website focused primarily on the tech industry online. It is a B2B platform mainly focused on the latest tech news, press releases, industry-related updates, and events & conferences. With The Tech Data, you can get all information that happens in the tech industry.

At Hospitality Business Outlook, we bring you expert perspectives from hospitality executives, technology specialists, and business leaders who share their insights on market trends, operational efficiencies, and customer engagement strategies. Whether it’s AI-driven guest personalization, sustainable hospitality practices, or emerging trends in travel and tourism, we keep our readers informed and ahead of the curve.

Stacked connects hospitality operators with the right technology through our marketplace, content, events and community, making hospitality tech easier to discover, understand and buy.

As a European leader in payment services, we design solutions specifically for your business needs, transforming payments from a necessity into a competitive advantage. Service is at the heart of the travel experience. It’s about the details. It’s about making the travel experience easy, convenient. That includes accommodating how customers want to pay and making that step effortless and secure. Whether you’re an airline, a tour operator, an online travel agency, a hotel, we have the solution, and will empower you to improve your customers' experiences, from booking through to the end of the journey, while increasing revenue.

RoomPriceGenie is an innovative, award-winning revenue management system (RMS), originally created for a small, independent inn and now used by more than 3000 hotels and groups of all types and sizes in 65 countries worldwide. The RoomPriceGenie RMS is the best way to ensure that every room is priced right, every day, to increase bookings, maximize revenue opportunities and ensure ongoing profitability. With the company's 70+ integrations with top operational systems, RoomPriceGenie can empower more hotels than ever with the automated revenue management solution necessary to consistently achieve their business and revenue goals.

CITY 4 VIP focuses on in-depth event reports covering business, technology, market news, lifestyle, and high-profile global events. CITY 4 VIP – Event Reporter is a premier online platform and magazine connecting discerning audiences with the world’s most exclusive experiences, luxury services, and international events.

TMB Systems Group (TMB) is a privately owned hospitality IT specialist established in 1989, with over 75 members of staff and more than 35 years’ experience. Based in Dorset and supported by engineers across the world, we serve over 650 hotel customers across 55 countries. TMB is passionate about delivering the best solutions and customer service in partnership with organisations that value technology. We specialise in co‑managed technology and security solutions tailored for hospitality, providing secure, seamless and scalable services that protect operations and empower innovation. Recognised for excellence in digital transformation, TMB recently won Cloud Transformation Project of the Year at the MSP Channel Awards 2025, a testament to our commitment to helping hotels modernise their technology and stay ahead in a rapidly evolving digital landscape. Our expertise spans a broad range of services — from cybersecurity and cloud solutions to communication systems, Access Control and CCTV — helping businesses enhance reliability, efficiency and guest experience.

We help hotel groups turn lost calls into bookings and take load of the FO. We secured €5,000 more in bookings. In 4 weeks. For one 53-room hotel. Your phone rings. You miss the call. You lose a booking. We get those bookings back for you.

Here is how it works:

• - You send your missed calls to us.
• - Our AI answers and takes the booking.
• - The booking goes right into your PMS.

Even with a call center or central reservation department, you miss 5% of calls. For a group of >15 Hotels, that’s easily a seven-figure leak. We already help 7 hotel groups just like yours. They run over 350 hotels. We connect to your PMS. Opera, Sihot, Apaleo and more. Setup takes your team less than two days of work. And your staff needs zero training.

As guest expectations evolve, premium hotels and spas are rethinking wellness beyond traditional treatments. Today’s travelers seek moments of disconnection, mental clarity, serenity, and meaningful recovery, even within short timeframes. Alsensia supports this shift by introducing a new approach to neuro-wellness, powered by AI-driven immersive technology and built around a holistic approach that supports wellbeing and longevity. Designed for high-end hospitality environments, the solution helps guests slow down, release mental overload, and reconnect with a deep sense of calm, supporting long-term balance and resilience. Fully autonomous and easy to integrate, Alsensia fits naturally into spa and hotel operations, whether as a standalone wellbeing session or as a complement before or after a treatment to enhance its benefits. This flexibility allows hotels to expand their wellness offering while maintaining operational simplicity and attractive margins. Developed in Switzerland and grounded in science-based protocols, Alsensia combines technological precision with refined wellbeing design, helping hotels position themselves at the forefront of next-generation wellness and longevity-oriented hospitality.

Tambourine is the global leader in hotel marketing technology, delivering integrated solutions that drive direct revenue and solve the industry’s toughest commercial challenges. With a product suite spanning sales, marketing, revenue, and reservations, the company is known for pairing best-in-class service with a design-led approach—solving complex problems with elegant, high-performing solutions. Trusted by hotel brands in 47 countries, Tambourine continues to set the standard for innovation and results in hospitality.

With Turneo, hotels sell in-destination experiences directly on their own website - from spa and wellness, dining, and transfers to local tours, events, and rentals. A fully white-label booking engine keeps guests on the hotel’s domain, instead of a third-party marketplace. At the same time, Turneo serves as a central operating system for experiences sales and management. Concierge and front desk teams can book on behalf of guests using the same availability and pricing across all channels. GMs gain clear visibility into guest preferences and financial performance, with automated monthly reconciliation for local partners. The result is fewer systems to manage, better coordination across teams, and a reliable way to turn experiences into consistent revenue and higher guest satisfaction.

Travel and Tour World (TTW) is a global multilingual travel media platform that connects the international tourism community — travellers, industry professionals, businesses, and destinations — through reliable information, insight, and communication. Built on decades of industry expertise, TTW delivers authoritative coverage and forward-looking perspectives that empower businesses and inspire travellers worldwide. Beyond reporting travel news, TTW offers a deeper understanding of how the global tourism and hospitality sectors operate and evolve. Our extensive reach spans more than 15 million readers, including travellers, hospitality leaders, tourism boards, airlines, travel-tech innovators, and destination marketing experts. This diverse readership represents every layer of the travel value chain, providing partners with meaningful visibility among key decision-makers and active industry participants. With 104 regional editions published in multiple languages, TTW bridges linguistic and cultural gaps in global communication. While English remains a dominant medium, we recognize that only a small percentage of the world’s travel audience uses it natively. Our multilingual editions — from English and Spanish to Arabic and French — ensure that destinations and brands communicate with authenticity, relevance, and precision, strengthening both local engagement and global impact. TTW combines editorial excellence with strategic communication services, including digital publishing, video features, research insights, industry analysis, and customized advertorial campaigns. Through partnerships with 1,200+ international travel events and trade shows, we connect media coverage directly to the heart of the tourism industry, offering partners valuable exposure and business opportunities. More than a publication, TTW is a comprehensive communication ecosystem. We connect markets, cultures, and sectors through credible storytelling that informs professionals, inspires travellers, and supports the global travel community.

HiJiffy, founded in 2016, provides conversational AI solutions to improve guest communication in the hospitality industry. Its award-winning Guest Communications Hub automates interactions, increases direct bookings, and streamlines hotel operations. With AI-powered multilingual chatbots, automated FAQs, digital check-ins, and personalised upselling, hotels ensure a smooth experience throughout the guest journey. Driven by its in-house AI, Aplysia, HiJiffy leverages advanced natural language processing, generative AI, large language models, and sentiment analysis. The solution integrates with 100+ hotel management systems and channels, including social media, messaging apps, and OTAs.

Hospitality’s next big leap isn’t just digital - it’s redefining first and last impressions. Guests can pre-book rooms, restaurants, and spa treatments — yet one of the first and last touchpoints of every hotel stay, parking, has long been left behind. Pair was founded to change that. As the only technology company 100% focused on hotels, Pair helps properties transform parking from both an operational headache and a guest frustration into a seamless, digital, and revenue-driving and tailored part of the journey. Our unique, hotel-built platform connects access, payments, and data across Pair Booking, Pair Go, Pair Flow, and EV charging - all managed effortlessly in one system. Beyond technology, Pair is about people. By reducing time spent on parking-related questions, reception teams can focus on what truly matters - welcoming guests. And for travelers, the experience doesn’t start or end at the front desk, but in the car - Pair is redefining first and last impressions.

Fairmas is a trusted global provider of financial planning, controlling, and management reporting solutions specifically developed for the hospitality industry. It is the leading provider of financial BI solutions for hotel operators and investors founded in 2003. Fairmas’ web-based solutions are easily incorporated into the hotel's existing IT software environment and efficiently integrate with over 150 third-party systems, including major property management systems, accounting systems, revenue management systems, and more. Fairmas also provides Hotel Asset Reporting to standardize and automate the entire portfolio performance reporting. With over 18,000 users across 5,500+ hotels worldwide, from independent properties to global chains, Fairmas has earned a reputation as a reliable industry partner. Backed by a team of 80+ hotel and IT specialists, Fairmas combines hospitality expertise with technological innovation to deliver effective, customized solutions that help hotels improve financial transparency, streamline processes, and make smarter, data-driven decisions for sustainable business growth.

We are a hospitality business-centric media house and through our magazine, Hospitality Lexis which has a circulation of 35000+ copies on “PAN INDIA” level and our portal HospiBuz (http://hospibuz.com) which is an online media house which registers 55000+ visitors daily. We publish press releases of the Hospitality Sector covering all over the world. We cater to our faithful service by highlighting the industry’s latest trends in the Hospitality business, Trivia on Travel and Tourism, Coverage of Events and Occasion, Interviews of celebrity Chefs ,updates and news, special articles and features, exclusive interviews, technology and legal updates, comparative statistics and studies covering diverse issues of food, hospitality and travel industry to keep the readers updated.

Hospitality Business Review is a leading print and digital magazine with over 93,000 qualified subscribers, comprising the Director of Events, Manager of Banquets, Director of Operations, Vice President of Sales and Marketing, COO, and other senior decision-makers.

Duetto is the leading revenue strategy platform for the hospitality industry, unlocking revenue for rooms and event spaces in more than 7,200 hotels, casinos, and resorts globally. The creators of Open Pricing, Duetto’s RMS leverages real-time data, predictive analytics, and automation tools to optimize pricing and revenue strategies, driving increased profitability and operational efficiency. With comprehensive reporting and forecasting capabilities, Duetto empowers hospitality professionals with the insights needed to navigate the complexities of the modern travel landscape. Named the world’s #1 revenue management system in the HotelTechAwards four years running, from 2022 to 2025, Duetto is on a mission to become the revenue and profit operating system for the hotel industry.

Industry Events is a leading digital platform showcasing top global conferences and exhibitions across sectors like healthcare, finance, energy, and technology. With over 50,000 curated listings and 2,000+ exclusive partnerships, it connects professionals to events that drive innovation, growth, and collaboration worldwide.

Travel and Hospitality Tech Outlook provides a thorough understanding of the travel and hospitality market featuring updated technologies and inventions introduced in the field. With the rapid changes and emerging new trends, it has become important to know and adopt new technologies and that is when we come into the picture. We deliver to companies, complete information regarding the advancements, updates, and their technical know-how. Published in Fremont, California, our main motive is to provide the best solutions for Companies for achieving business goals, with insights and perspectives shared by the Industry's quintessential decision-makers and experts. To deliver the choicest information to companies is our foremost objective.

At MeetingPackage, we revolutionize meeting and group booking, making it as effortless as reserving a hotel room. Our platform is designed specifically for hotel venues, empowering them to significantly boost their Meetings and Events (M&E) and group accommodation sales while cutting operational costs through automated service processes. By streamlining the group booking experience, we bridge the gap between hoteliers, and clients, ensuring seamless transactions and enhanced customer satisfaction. Our group booking feature simplifies organizing large-scale events, allowing coordinators to manage multiple reservations and requirements in one place efficiently. Join us in transforming the hospitality industry with innovative technology that drives efficiency and maximizes revenue for venues. Whether you're a hotel looking to optimize your group sales or a venue owner seeking a hassle-free booking experience, MeetingPackage is your trusted partner in achieving your goals.

International Business Magazine is a UAE-based company with an average online monthly viewership of more than 150K that includes investors, C-suite employees, key stakeholders, policymakers and government bureaucrats from all across the globe. We get 4.2 million views annually on our website and enjoy a healthy engagement on our social media platforms visitors every month. We have over 19k followers and likes on Facebook, over 1,400 followers on Twitter, over 7,500 followers on Instagram, 8,000 followers on Linkedin and over 5,000 subscribers on Youtube. We deliver the latest news from the financial world and keenly promote innovative solutions in the industry.